Aerol's global networkídenies Star Alliance Tell us details about your operationón in Ecuador, benefits for users, members and many más.
After having fulfilled 22 añoperations, with 28 aerolímembers, Star Alliance it is the global networkás biggest in the world, covering flights to más de 1.300 airports, in meás de 192 países, con más de 19 thousand daily flights operated with a fleet of more than 4.700 aircraft.
Within this context, We interviewed the representatives of the group in Quito in order to know más details about its operation, benefits and operational details of the network in Ecuador.
Star Alliance and Ecuador
¿CuáThese are the benefits that agreements with Star Alliance provide in Ecuador?
There are five main benefits: connection servicesón, Goldtrack (más speed at airport security points and immigrationón, luggage tracking, más de 1000 VIP lounges around the world and all under one roof (check-in services, transfers, luggage services all in one place )
¿From whaté How customers access these benefits?
From our portal staralliance.com you can know what we offer and by being a member of a frequent flyer program you can access the benefits.
¿Whaté characterísticas or estástandards have allowed Copa Airlines to be part of Star Alliance?
- Strong presence in the local airline marketínea
- Have a frequent flyer program with a basic sómembers meeting
- Route Network – the destinations offered by the airlineínea must complete the current route network covered by the network.
¿Cuáhow many flights they have in the countryís on a monthly and annual basis?
Like Star Alliance, at this moment we have 1300 destinations in más de 190 países, we cover the 98% of the world. From Colombia and Ecuador más de 1000 flights.
¿CuáThey are the destinationsácommon actions carried out by the airlineíline from Ecuador?
The destinations with the highest movement from Ecuador to Copa Airlines they are united states, MéMexico and the Caribbean. In the specific case of México, the eliminationóvisa number that opens the doors to that país has allowed us to promote más the 5 destinations we are currently flying to from Quito and Ecuador: City of México, Delún, Guadalajara, Monterrey and the más recent that is Puerto Vallarta & Riviera Nayarit.
There are statesípassenger compartments, (type of Aerol userídenies, stadiumídestination aesthetics, frequencies, ísatisfaction indicesón, ípreference indices, stadiumíbenefit usage policies)
At the moment we do not have this informationón.
¿CuáThis is the perspective of this alliance in the short and long term?
Star Alliance's commercial and operational strategy points to digitalizationón of passenger experience. Being able to have everything within reach of your cell phone until the moment you reach your final destination. Being able to track your suitcase from your cell phone, identify where it isá the boarding gate you have to go to, saber witháHow much time do you have between connections on your flights? – everything in one click.
AerolíStar Alliance member companies
Of the 28 aerolímember, In Ecuador there is the operationóAir Canada number (operateá Rouge since December), Avianca, Copa Airlines y United Airlines.
