LATAM Airlines Group has been recognized as the best cabin service and as the best in-flight entertainment service by APEX.
“Best cabin service” and “Best entertainment service on board” in Latinérich were the two APEX Passenger Choice awards with which the work done by Latam Airlines Group in travel experience is recognized. Notably, on 2019, the compañíto announcementó un processo de transformationón of the travel experience of their passengers, with an inverseón that exceeds US $ 500 million.
Apex is an organizationón without profit that makes 40 añThe EvalúA and help improve experience toéRea from the designñO, constructionóno installationóN of seat systems, entertainment and communications, and rooms at airports, among others.
APEX SCORES ON AIROLíNeas classify the basic experienceáIn comments from thousands of passengers evaluated independently. The Apex Tech Conference, made in the Ádrooling, USA, contó With the presence of Apex CEO, Joe Leader; and Juan Ordoñno, Service director on board, LATAM Airlines Group.
“These awards are a direct recognition of passengers, to the crews that serve the millions of passengers to AñO. To get an idea, Every minute somewhere in the world comes a Latam flight. AND They confirm that we are well focused In improving the experience of our passengers recently, We launched our new Premium Economy cabin, A type of service to beá Available on all our flights operated by corridor aircraft único. Hoy, We can say that there is no other línever aéarea in the regionón that offer as many options in cabin as Latam”, Juan Ordo saidñno, Service director on board, LATAM Airlines Group.
While, he of the apex, Joe Leader, I knowñaló what “you reverse itón continuous of Latam in experience of the passenger has been recognized by its clients throughés of the más de 1,2 Millions of verified votes, validated and certified independently by Apex. The work done by the Latam team to advance their flight experience has been deeply valued by its clients and throughout the industry”.
