Today we will talk about whaté is the overselling of tickets toéprisoners and if it is práAerosol ethicsíneas is legal or not in favor of the passenger. ¿it happened to you?
All transportation travelersénational or world prisoner have rights, obligations and compensation in case of delay, cancelación and alsoén, surplus.
Faced with this doubt and claims on social networks that have been generated, I looked likeó It is important to clarify some concepts and review the legality of this action.ón that several aerosolínea carried out on certain routes and airports. we start.
The overselling of tickets
Overselling in airlinesíneas is a práctica withún in which companies sell más tickets than seats available on a flight, with the expectation that some passengers will not show up. This allows the aerosolsíaims to maximize revenue and fill flights that would otherwise leaveíeven with empty seatsíos.
¿Overselling is legal?
It is legal for aerosolsíairlines oversell flights in the USA, On América and many othersíses. Nevertheless, the aerosolsíit is a sinán required to compensate passengers who are involuntarily denied boarding due to overbooking, as established by the Department of Transportation (DOT) of the USA. Make up for itón offered may include cash or coupons for future trips. Además, passengers must have the optionón to cancel their trip and receive a full refund if they decide not to accept compensationónot offered.
Nevertheless, it's worth itñalar that is encouraged to the aerolíways to avoid overbooking by using tools such as historical dataórich in no presentación and overbooking algorithms, and to have a políclear and safe overbooking ethicsólida.
Oversale in Latin Americaérica
Excess reserves in airlinesíneas is a problem likeún and Ecuador y Américh from the South, as it is in many parts of the world. This occurs when an aerosolínea sells más tickets for a flight that seats available, hoping that some passengers do not show up or areén willing to take a later flight.
One of the main reasons for overbooking is that many flights are often overbooked to accommodate bookings of úLast minute or changes in travel plans. This can lead to situations where passengers are stranded at the airport without a seat on the desired flight..
Another contributing factor is that many aerosolílines of the regionóThey do not have polístrict ethics to avoid overbooking or do not apply them effectively.
To mitigate the effects of overbooking, some aerosolílines of have implemented políethics such as offering incentives to passengers who areén willing to take a later flight or provide coupons for future flights. Nevertheless, many passengers stillíThey feel that these measures are not compensationón adequate for the inconvenience caused by excess reserves.
Usually, Although excess reserves are a common problemún in Ecuador and Américh from the South, can be a great inconvenience for affected passengers and can causeñar la reputationón of the aerosolsílines in the regionón. It is important that the aerosolílines implement políticas máStrict rules and better compensationón to ensure that passengers are not stranded and their travel plans are not interrupted.
¿Whaté dice la regulationón?
Hereí It is important to know that each país has its own regulations regarding delays, ticket cancellations and overselling, Therefore, I recommend that you consult with your respective Aeron authority.áutica on this point in case you are affected by one of these events.
In the particular case of Ecuador, These are the compensations that a transport user has toéprisoner in case of overselling:
¿Whaté you should receive if your flight is delayed or canceled?
What is the law that protects the airline in overbooking issues in Ecuador??
There is no law that says they can do it like there is no law that says they can't do it..