Avianca extends protection for Equair passengers

Avianca Ecuador maintenanceá the protection planón free until 30 of November of 2023 to guarantee the transportation of clients affected by the Equair closure.

with the propóto continue maintaining the stability of the sector and protecting customers from Equair so that they comply with their flight plans, had announces the extensionón of your protection programón to passengers per 30 días más, until Thursday 30 from November of the present toñO.

In that sense, the compañímaintains its protection optionsón on stand by and subject to availability at airports so that those customers with tickets confirmed until 30 of November can be relocated for free on Avianca flights that have availability.

Interested clients can request protectionón directly at the airports, the día prior to the date of your flight or the same dayíwhere do you have itían initially scheduled.

“Avianca maintains its support for affected customers for a monthás so that they can complete their flights without setbacks. We will continue to put our capacity, equipment and operationóat your service” manifestó Juan Francisco Ortíz, Country Officer de Avianca Ecuador.

A través of the protection planófree for customers, the airínea has mobilized at the moment 920 users at no additional cost, contributing to the stability of the systeméEcuadorian prisoner.

Avianca remembers that users who want to access the protection planóshould consider the following informationón.

• Applies to customers with tickets or confirmed reservations between 1 of October and 30 November 2023.
• The protectionóFree subject to space will be madeá in person at the airport on día previous or the same díto the flight.
• The spaces areán subject to availability of chairs.
• Affected customers must present proof of their ticket or confirmed reservation.
• be allowedá 23kg checked suitcase and 10kg hand luggage subject to space.
• No changes or returns apply.