Today I'm going to tell you everything you need to know about cówhat it's like to fly with the airplaneínea ultra low cost JetSMART on international routes such as doméstatic.
JetSMART It's not an airplaneínea without experience and más good it comes from the hand of meás de 20 añthose of experience of Indigo Partners an investment groupón specialist in creating aerosolítrends of this modality in the world: Frontier Airlines, Volaris, Wizz Air and Cebu Pacific.
With this support, JetSmart has been consolidatedáask in the regionón since its foundationón and 2016 and subsequent start of operations in Chile in 2017, currently it also countsén with subsidiaries in Argentina, Perú and recently Colombia.
Flying from Quito to Lima, ¿cówhat it's like to fly with JetSmart?
Within this growth, last 6 march 2024 I could be part of first regular airline flightínea on Ecuador, where Quito It was the first destination in our countryíyes and it was the situationóperfect to be able to tell you all the details about cówhat it's like to fly with this airplaneínea, where perhaps the tea scares manyéterm» ultra low cost», but really it is just a way of operating so that we pay less, I already explained to youás in this report.
First, I invite you to see the más recent Flight Report recorded during the inaugural flight, available alsoén on YouTube channel, so that they have más data toún about how to fly with JetSmart:
Moving forward with the report, First we are going to distinguish between an ultra low cost and a low cost. The main difference between an aerosolínea ultra low cost (ULCC) and one of low cost (LCC) lies in the level of reductionón of costs that implement. Both seek to offer más lower than the aerosolítraditional lines, but they do it in different ways, where the ultra have m strategiesáaggressive reduction measuresón costs and implement additional baggage surcharges, boarding, check-in and other services.
As you can see, It's nothing out of this world like flying právirtually with any aerosolítoday, but yesí We must always be very attentive to read the additional costs of the services if we opt for the m rates.ás básic.
¿and security? Nada de qué worry, the aviationón is the industry más controlled and regulated in the world, so security is never negotiable, y más aún, when you spray themíultra-low-cost airlines have airplanes úlast generationóas we are going to see.
Now I knowí, we will cómy thing is to fly with JetSmart starting with the administrationóreservation number and check-in. As good low cost, Your main source of sales is your página web, Therefore, it is the best way to manage your trip and how to make changes., enter passenger and other data, así What if they need to modify something?, Just enter with your last name and cóI say reserve.
Pro tip: if they did not buy hand or hold luggage, in the sectionón of «Manage Your Trip» couldán do it with a 50% off, así let them take advantage, at the airport it is máyes dear.
Spaghettién, If you need to select a seat from the $10 and do not want to check-in online and prefer to go to the airport counters or like priority boarding have a value of $7.
At the beginning of the web check-in we have the optionón to select qué luggage we want to carry and always beá selected the backpack or artípersonal ass or whatever the rate includesíand.
If you like a particular row or seat, you can select it, but if not, you can use the optionóassignment noórandom n that assigns you a random seat.
Afterés to declare that they do not carry artíforbidden asses, the system showá check-in is complete, having the optionón to print it, download it or download the versionón for cell phones (I recommend this optionón y así you don't waste paper and you don't have the risk of losing your boarding pass).
This is the boarding pass versionón for mobile:
Let's talk about luggage, a very important point for travelers. If you bought the m rateás básica call «Light Flight», This includes only one artípersonal ass up 10 kilos and if you want to add a carry-on or hold suitcase, dutyás additionally pay these values that change according toún at the time of purchase, That's why you buy beforehand, best:
Type of luggage | During the time of ticket purchase | Afterés from the time of ticket purchase | At the airport counter | At boarding gate |
Backpack the artípersonal ass (In cabin) | Including | Including | Including | Including |
Hand Luggage (In cabin) | From $27,5 USD | From $37,5 USD | From $60 USD | From $65 USD |
Checked Baggage (in warehouse) | From $27,5 USD | From $37,5 USD | From $60 USD | From $65 USD |
Oversized Luggage | From $37,5 USD | From $47,5 USD | From $65 USD | Does not apply |
Rates for Sunday flightséStatics change and the weight of hand luggage is moreáximo 10 kilos and the warehouse 23 kilos. The traveler chooses cóI fly and cuánto gastar. There are máoptional s how to make changes, protección in case of travel problems, pets on board and even the price setting service in case you don't want to lose the low rate you found.
Pro tip 2: JetSmart has 3 tariff familiesíto fly, If you opt for the SMART Pack or FULL Pack saveás a 20%, but dependá Whether or not you need all the additional services they offer.
After showing up at the airport 2 hours before, me dirigí to the check-in counter, which in the case of JetSmart in Quito is located in Zone C.
A mixtureí with security and immigration filtersón, me dirigí to boarding gate A11, where it was doneó la respective ceremonia de inaugurationón together with government representatives, Municipality, Quiport and Aerolínea.
Initiating boarding for the first flight, It is worth indicating that this is carried out exclusively by groups, así I recommend getting up to line up only when your group is there.á been called, not before.
Let's remember the itinerary, to fly with JetSmart on this route, we will have to do itías miércoles, friday and sunday, The initial weekly frequencies operate at these times:
- Flight JAP7720 takes off from Lima 1:30 pm and lands in Quito at 3:48 pm.
- Flight JAP7721 takes off from Quito at 4:40 pm and lands back in Lima at 6:50 pm.
Let's talk about JetSmart planes, These are all new airplanes and úlast generationón. the airínea has 33 planes for now in its fleet and growth. To Quito, in this first stage andúNo demand develops, operateán Airbus A320neo aircraft with capacity for 186 passengers in a single class.
The A320neo CC-AWL was assigned for the inaugural flight with just 4 añyou since your first flight, with a beautiful búho magalláunique in his tail, detail úunique and different in each aircraftófleet number.
Now let's talk about the data más important and that máthey are interested in knowing. ¿CuáMany passengers traveled on the first dayía? From Lima they arrived 130 passengers and from Quito we traveled a total of 180 passengers.
Already in flight, Let's now talk about the food service., which in this airínea as good ultra low cost, it is paid.
The menú of products you can download in advance from the Aerol websiteínea or using the cóI say QR available in the seats of the planeón.
And if you don't want to scan anything or review the página web, I leave you hereí the menú with their prices:
Now let's talk about onboard entertainment, which isá in charge of each traveler, who can bring their devices with previously downloaded content of their choice or with the digital magazine DeViaje that can also be downloadedén before the flight.
Thoseí, a recommendationón is to carry the device fully charged or with a batteryíthe additional external, since there are no USB connectors available.
Called meó a lot of attentionón that in flight, and if there is availability, You can change seats by paying in cash or card (same payment methods accepted for the Menú on board), from $9.
On this occasion I was able to travel by emergency exit, so if you can select that row by paying the additional value, This one has very good space between seats.. The seats areástandard of an airlineílow cost line, They are pre-reclined and do not have headrests..
The flight lastedón of 1 hour and 51 minutes exactly and it developedó very calm with some areas of turbulence. Being the inaugural flight, comes trueó an airline prize drawínea between passengers, what it generatedó a very pleasant atmosphere.
And tégeneral terms, así It is the experience of flying with JetSmart and it is very good for the value that can be achieved on this route (or others) and if we compare it with other offers in the regionón, JetSmart's overall product is thisástandard for industry.
Thoseí, being ultra low cost, we must be very attentive to the téterms and conditions of the purchased rate, know what sí well we pay less, we can alsoén have más extra charges that in other cases are not made or are minor.
Let's avoid surprises and get used to reading the fine print and so on.í we can travelás paying less and without setbacks.
We wish you all the ésuccesses to JetSMART on this route and in Guayaquil that begins the 1 April próximo.
¿Any additional questions? Don't hesitate to ask them in the comments or on my networks..
Good day
I tell you that I am only going to fly with JetSMART but I have a certain disappointment because the comments on social networks are both good and bad., But it really strikes me that the good ones are about things that one would normally expect from any company regarding treatment and respect and so on., but the bad ones are very delicate cases, that they miss their flights, that they make them wait for hours, that they lose their suitcases and they don't respond to them and it's been months and they don't give them a solution and delicate things like that; At the moment I only have one thing to say: I am checking in and I am surprised that the person who is going with me and who bought the ticket at the same time cannot travel with me next to the random seat assignment., I understand that normally when you don't pay to choose a seat, you put it wherever you want, but I know that in all the airlines or in many cases I have known that they make the person you paid for the ticket at the same time travel with you next to you no matter what position. be it, and even more so seeing that there are still too many positions to put it unevenly like this.
Thank you also Nicolás for your contribution and explaining things to us about the airline.
Hello there! A pleasure to greet. Respect for the assignment of positions, being random, on some airlines, even more so if they are low cost, Passengers within the same reservation will not necessarily always go together, unless the system determines it when generating the random movement. About the other complaints, under my experience, There is no airline that does not have complaints, since there are good and bad days in any operation, I hope your flight goes great. Tell me how it's going.
Hi Nicolas!
Thank you very much for your report, quite useful and specific. We really wanted to know a little more about this airline since they do not have a physical office in Guayaquil and that made me a little distrustful.. About customer service, Do you know if they have a line in Ecuador where we can contact an operator of this airline?
I think you said you have a promotional code, it is so?
good report! successes!
Hola Esther, The discount code will be in a draw for those who comment on the video on YouTube. About your other question, not that I know, there is no direct contact telephone number.
It's a complete FUCK
For?