LATAM Airlines Group cerró the 2024 con réCord of Utilities and with growth in its financial indicators, as wellén in the núnumber of passengers transported.
The 2024 It was añLamam Airlines Group Logros. The compañínot only reachedó Ciphes RéCord in transportation of passengers and profits, but alsoén avancesó significantly in its sustainability and strength strategyó his positionófinancial n.
With a positive performanceño Operational and Financiero Ceró LATAM Airlines Group the AñO 2024, With net profits of US $ 977 million, almost twice as reportedñor past. At the same time, the group LATAM transportó 82 million passengers, the largest núMero registered, and increaseó its consolidated capacity in a 15,1% at 2024, in comparisonón with 2023, in líne with him úlatest growth guidance updated last October. These números are framed within the delivery of results of LATAM of the fourth quarter of añor past and reflect the group's growth capacity in a context of challengeíos macroeconóMicos and competitive dynamism.
Outstanding financial and operational results
- Net profits: US $ 977 million (almost double that in 2023).
- passengers transported: 82 millions (the figure máSC).
- Capacity increase: 15,1% in comparisonón with 2023.
- Operational income: US $ 13,034 million (increase in 10,6% with respect to 2023).
- Adjusted operating result: US $ 1,660 million (adjusted operational marginécord de 12,7%).
- Adjusted ebitdar: US $ 3,108 million (increase in 22,7% interannual).
- Liquidity: US $ 3,533 million.
Commitment to customers
At the same time, on 2024, The Latam group had improvements in attentionón to your customers and in the decreaseón at the claims rate. In Chile, Latam reduced the rate in a 21,8% in comparisonón with 2023 and has had a reductionón of the 70% In claims during úlast five toños, themselvesún the report prepared by the Aeron Boardáutica Civil (JAC) Based on figures from the National Consumer Service (SERNAC).
LATAMó in improving the experience of its clients and offering an excellence service:
- Puntuality: positionó Among the five main airline groupsíglobal lines.
- Net Promoter Score (NPS): reachedó the 51 points (the más Alto in its history).
- ReductionóN Claims: decreasedó significantly in Chile and Colombia.
- Recognition: Latam Airlines Brazil was chosen as the airlineíne with him «MEJOR SERVICE OF BRAZIL» For the Portal Claim here.
- Renovationón of the fleet: advancementó en la renovationón of the cabins and in the implementationóNo free Wi-Fi.
Sustainability as Pilar Strateégic
On 2024, the group Continuó With your sustainability strategy that seeks to minimize the impacts on the environment and generate social value, environmental and economicóMico for Paíyou know where it operates. At the end of AñO, In the Pilar de Economía Circular, The Latam group reachedó la eliminationón of the 97% of the plásingle-use plastic throughout its operationón, which is equivalent to más de 1.700 tons.
We reaffirmó Your commitment to sustainability in 2024:
- Economía circular: my handó the 97% of the plásolo use stics.
- Guestón of climate changeático: avoidó 4,5 million tons of CO2 from 2010.
- Shared value: keeps close to 50 alliances with social and environmental organizations.
- Recognition: Reincorporó al ÍSustainability ndex Dow Jones and was recognized as the fifth Airulo Groupíneas más sustainable worldwide&P Global.
Perspectives
The 2024 It was añthat of consolidatingón and growth for LATAM Airlines Group. The compañíto demonstrateó Your ability to overcome challengeíos macroeconómicos and competitive, while advanceó In your commitment to sustainability and excellence in customer service. These positive results feel a baseólida for the future of LATAM like himíder in the aviationón regional y global.
With these good núheritage, not to beá Rare to see several ads of new airline routesíNEA throughout theño a tight, New aircraft and orders. We will be attentive.
