Avianca cerró the 2022 con más de 24.6 million passengers transported by más de 187 thousand flights and inaugurationó 21 direct routes.
Aligned with your propósite of being a ‘Avianca For Everyone’, the airíin the compartmentsó its main milestones 2022, reflected in key projects such as strengthening connectivity and personalizationón of your customers' travel experience.
Una surgeryón optimized and efficient to connect the regionón
Avianca cerró the 2022 transporting más de 24.6 million travelers, with the operación of más of 187 thousand flights. Currently, the airínea ofrece surgeryón and 24 países con más de 125 routes, más de 3.800 flights a week and más de 650.000 chairs weekly available to your customers.
The Añor past Avianca reactiveó su operationódirect from Bogotá to the United Kingdom with 14 weekly flights to London and tookó a 244 customers on the first flight I markedó the beginning of the entry of Colombians and Peruvians to this countryís without visa requirement.
Regarding punctuality, Avianca if locatedó consistently in the 10 first positions of the aerolíneas mápunctual s in the world during 2022.
A personalized customer experience
Avianca launchedó are onboard sales program, with más de 40 drink options, snacks, combos and comfort products for your sun flightséstatics in Colombia and Ecuador and international within América. Además, the airíI invite youó to entrepreneurs from Colombia, El Salvador and Ecuador to be part of this project to expand toún más local flavors available.
Leadership in their business units
At 2022, Avianca Cargo se consolidó like the first aerosolínea with certify usón CEIV Fresh and América, además to expand its presence in the market by growing moreás de 25% (vs. 2019) en su operationón direct from Miami to the south of Latin Americaérica. The compañíto alsoén waits for the arrival of 3 a 4 A330 P2F aircraft for 2024, with which to continueá strengthening its cargo fleet.
For his part, the loyalty program LifeMiles reachedó más de 11.4 million members and reduced by a 41% the requirements to achieve the status Élite, giving its members the possibility of enjoying the products and services of más de 500 commercial allies.
Social and environmental commitment with results
At the close of 2022 the airínea compensó near to 98% his carbon emissions en su operationón in Colombia and supportedó in technologyífocused on actionón climáethics so that their clients alsoén they can know and voluntarily offset the emissions of their flights. in addition, Avianca containúbeing the aerosolíbest positioned company in managementón of climate changeático (Carbon Disclosure Project).
The compañíto alsoén maintained sustained and joint work with its social allies throughés from the Mile Bank. Through the donationón of miles, this social program Avianca and LifeMiles, Continueá supporting vulnerable communities and people to improve their quality of life and contribute to their development, además to fulfill dreamsñthose of niños y niñas in Colombia and the continent.
2023: añthat of consolidatingón
Avianca continúdemonstrating his leadership in the regionón with the implementationón of innovative projects and the development of an operationón strataélogical and sustainable, además of the support of your service throughés of the continuous improvement of its operational and service indicatorsón to the client. At 2023, the airíneed to continueá working on key initiatives such as the consolidationón of Abra Group, the completionón of your reconfiguration processón of the fleet, to optimizeón in their customer service processes and consolidationón of your cargo business.
